State Farm® Insurance Agent Patti Souther
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Demira Jakupovic
February 20, 2026
"John helped me get my renter’s insurance squared away quickly and efficiently! It was a very affordable rate and the process was easy and he answered every question that I had!"
"Demira, thanks so much for your review! We work hard to provide the very best service!"
Chris Ray
February 20, 2026
"I appreciate their help in navigating the insurance world. They have always been honest and supportive of my insurance needs. Very responsive and gave me options when I needed them. I would highly recommend their services to anyone."
"Chris, thanks so much for your wonderful review!"
carl miller
February 19, 2026
"State Farm has been good to me, while other companies are over charging, State Farm always notified me of every discount. Thank you for carrying about your customers"
Shelley Bronaugh
February 19, 2026
"Patti and her staff are very knowledgeable and helpful in making sure we have the coverage we need while also getting all the eligible discounts. The service is very personal!"
Ray Frick
February 17, 2026
"Great insurance agency. Kimberly is the best!"
Pablo Araujo
February 17, 2026
"great service since day one. I have had the same company for for over 13 years. Always willing to assist"
David Josef
February 14, 2026
"Kim at State Farm made switching from my old company super easy. She was friendly, quick to respond, and explained everything clearly. Great experience!"
Jack James
February 13, 2026
"Very professional personalised service . Friendly and easy to work with. Great experience over all."
"Jack, Thank you so much for your wonderful review! It is great having you in our State Farm Family."
Charlie Hinely
February 10, 2026
"We have been with State Farm for over 60 years and with Patti Souther since we moved to Monroe 23 years ago. The entire office staff is friendly, professional, knowledgeable and very helpful; always willing to listen, answer questions, and offer advice tailored to us. We have several policies with them, and they always make sure we are getting the best service, coverage and discounts available to us. I usually work with Susan, and she has been a lifeline when I have an insurance question! She answers my questions usually while we are on the phone or, if need be, will willingly do any research necessary and get back with me as soon as possible. Their customer service is top-notch, and we would highly recommend Patti and her agency. You won't regret it."
"Our team and State Farm value having you and Wanda with us for so long! Thanks so much for your wonderful 5 star review!"
James Hughett
February 10, 2026
"Patti and her entire staff have been extremely helpful and responsive whenever I have called."
"James, We are thrilled to have you with Patti Souther State Farm Agency! Thanks so much for your great review!"
Leighan Godard
February 6, 2026
"John was amazing! He's was very informative and took the time to go over every detail when swapping cars out on my insurance policy. I'd absolutely recommended John and the entire staff!"
"Thanks Leighan! John is amazing!"
Penny Ingram
February 5, 2026
"I call this morning for homeowners insurance Kim was great after talking with her not only do I have homeowners insurance but also auto insurance. I did not feel rush Kim answer all my questions and help me thru it all."
"Wonderful news! Kimberly is awesome and we are so glad to have you on board with Patti Souther Stste Farm!"
Lori
February 5, 2026
"I was contacted by John regarding some new homeowners insurance addendums. I had expected that the conversation would all be over my head, but he made me comfortable. He explained them one by one and answered any questions that I might have? I told him that I wanted time to review & get my daughter's input. Because I am on disability, my income is very limited. We set up a follow up phone call & told me I could contact him with any questions. Very pleased ! Thanks, John"
"Lori, thanks so much for your 5 star review! John is truly remarkable in giving top notch customer service! "
pedanner Freeman
February 2, 2026
"The young man was nice to help assist me with my problem ."
"Thanks so much for 5 star review!"
Tonya Coach
December 17, 2025
"This team no matter which individual has assisted me with my policy has been top notch. EVERYONE has handled my inquiries, policy changes and request in a swift painless manner making my tasks simple to accomplish thank you all for making life just a little bit easier."
"Thanks so much for your 5 star review! All of our team members are remarkable and we are so fortunate to have your business!"
Heather Moore
December 3, 2025
"Everyone there is so helpful. I had a car accident and they helped immensely!"
"Our team loves to help our customers at claim time! That is when you truly need us the most! Thanks for your 5 star review!"
Jason Mcgee
November 17, 2025
"Professional and always helpful"
"Thank you Jason for your 5-star review!"
RICK SLOUF
November 4, 2025
"Very helpful"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Melody Moon
October 23, 2025
"State Farm is always great! Kimberly Causby is always so knowledgeable & helpful!! Great Job Patti !!"
"Thank you for your 5-star review! Kimberly is great and my team and I are happy that you trust us with your business!"
Tiffany Todd
October 16, 2025
"We love this team. We have been customers for 20+ years and they are always so polite and quick to help when we call. Kimberly and Susan are the best!! Everyone in this office is so kind."
"Thank you Tiffany for your 5-star review! Kimberly and Susan are the best! We appreciate your business for All these years!"
Marla Riley
October 2, 2025
"The Souther Agency was highly recommended to me and I’m so glad they were! I’ve found them to be so friendly and helpful. A pleasure to work with and a lovely agency! Thank you!"
"Marla thank you so much for your 5-star review! We absolutely love getting referrals and are thrilled that you are getting our top notch service! "
Ambreuna Battle
September 30, 2025
"I Appreciate John for walking me through the process of getting my brand new car insured. Thanks John ! You are so helpful & I appreciate you ."
"Thank you so much your kind words! We hope you love your new car!"
Hermann
September 22, 2025
"Chandler Farmer is an excellent and concise agent, and helped me and my mother cut our premiums in half, with an apples-to-apples policy to boot."
"Thank you Herman! We appreciate your business so much!"
Christa Windham
September 17, 2025
"I spoke with John and he explained and took his time for me to understand more about the policy the increase etc he is a great addition to your office"
"We are thrilled to have John on our team. Thanks for you kind words and thank you so much for trusting us with your business!"
Marcia Spence
September 10, 2025
"We've had only great experiences since moving and choosing these great ladies! Whatever you need, they take care of it quickly!"
"Marcia, thanks so much for your 5 star review! We are delighted to help you with all of your insurance needs."