
State Farm® Insurance Agent Patti Souther
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Marcia Spence
September 10, 2025
"We've had only great experiences since moving and choosing these great ladies! Whatever you need, they take care of it quickly!"
theLANGLEYfiles
September 4, 2025
"Jane and the entire team at Patti Southern State Farm always takes the time to help promptly with any questions or insurance needs. Thorough, patient, and always with a smile. Having Jane in our corner give us great peace of mind!"
Karen Roberts
August 28, 2025
"Kimberly in this office was very helpful, easy to talk to, and she remembered to call me back even a month later to switch my policy from another state."
Rachel Ramos
August 26, 2025
"We love the team at Patti’s office! Kimberly is absolutely phenomenal! We have had our life insurance with them for forever, and today because of Kim’s professionalism and follow up we now have our autos with them as well, AND with better coverage at a lower rate!! Thanks Kim!!!"
Pam Parrish
August 14, 2025
"My husband and I have been with Patti Souther State Farm for many years and have multiple policies with this group. Patti and everyone in the office with her are knowledgeable, efficient, friendly and always put their customers first. Highly recommend!"
"Pam & Bill, we appreciate your business with our agency for so long! "
Brandon Alexander
August 14, 2025
"Patty Souther State Farm in Monroe, GA is is a fantastic group of professionals. I had the pleasure of meeting Chandler Farmer when my wife and I were relocating here from MD. He took the time to understand our needs, clearly explained our options for coverage, and found the right coverage at a great value. Chandler is responsive, professional, and genuinely cares. I highly recommend Chandler. Give him a call."
"Brandon we are so excited to have you and your wife in our Agency! Welcome to the Monroe area and thanks for the kind words about Chandler. We think he is pretty great, too!"
Carie Jane
July 30, 2025
"I’ve been with State Farm for over a decade, and I can’t say enough great things about the team at Patti Souther State Farm—especially my incredible agent, Kimberly Causby. From auto and life insurance to homeowners coverage, Kimberly has consistently gone above and beyond to make sure my policies are tailored to my needs. She is always quick to respond, answers every question thoroughly, and makes sure I’m getting the best discounts available. I’ve never once felt like just a number—Kimberly truly cares and it shows in the way she treats her clients. If you’re looking for an agent who is knowledgeable, personable, and genuinely dedicated to helping you protect what matters most, I highly recommend Kimberly Causby and the entire team at Patti Souther State Farm."
"Carie, Thank you so much your glowing review! We love having you in our State Farm Family."
monique
July 28, 2025
"My experience was done with a well trained Rep. Jane Scott, whom guided me in my decision making in a tediously and timely manor. Like a Good neighbor STATE Farm was there."
"Monique, Jane is wonderful and we appreciate so much having you in our State Farm family!"
Elaine Oakes
July 24, 2025
"I have never had a bad experience with the staff here. They all are friendly and go out of their way to be helpful. I recommend this agency highly. Thank you for all you do."
"Thanks, Elaine for you wonderful review. Thanks so much for your business!"
Ashley Escandon
July 23, 2025
"ALL THE LADIES at Patti Souther are so KIND & HELPFUL! I appreciate all their knowledge, guidance and honesty. Thank you for being there for me and my family!"
"Ashley, thanks so much for your 5 star review! Welcome to our Stste Farm family!"
Dewana Morris
July 10, 2025
"Kimberly Causby was so amazing through this process. I couldn’t have asked for a better rep. 20 stars"
"Thanks so much for your absolutely glowing review!"
Juan Camilo Rodriguez Puentes
April 7, 2025
"I've been with them for over 2 years now, and they are being very helpful with any issue I have found so far."
"Juan, Thanks so much for your review. We value your business! 5 star reviews are wonderful to receive. "
Mason Hardin
March 24, 2025
"My wife and I just recently switched to State Farm for auto insurance, and we are saving tons of money each month! Chandler Farmer has walked us through each step and made the switch super simple and easy! He is very reachable and helps with any need or concern we may have!"
"Mason, thanks for your wonderful review. We think Chandler is the best, too! We appreciate your business with our Agency."
Debi Glanton
November 14, 2024
"Patty, Susan and the folks at State Farm are so very responsive to the needs of their clients. I recently had an issue with a claim, and they worked tirelessly until it was resolved. They also discussed how I could save money on premiums. Thank you for your help!!!"
"Debi, Thanks for your 5 star review! We love having you as one of our good neighbors. "
Cale Brown
September 19, 2024
"Chandler is my Agent and he save hundreds of dollars on my auto Policy. I switched from progressive and thought I would be stuck paying outrageous rates forever. Chandler is quick to respond, knowledgeable, and friendly to say the least. Thanks to the whole Patti Souther team!"
Sam Stribling
August 18, 2024
"I just got an auto policy with Chandler Farmer. He was super easy to work with and thoroughly answered/explained all of my questions. Thank you!"
"Sam, thanks so much for your business and your wonderful review! We are super lucky to have Chandler on our team! Patti"
Ashley Phelps
August 16, 2024
"I recently had to file a claim for myself, and I called the office to see how the process worked, I was helped by Susan. I cannot express enough how patient, supportive, and knowledgeable she was! She went above and beyond to help me, quickly returned my calls, answered all my questions, and even offered to call claims on my behalf when I hit a snag. She texted me with updates, and never made me feel silly for asking questions! I don’t know who your State Farm agent is, but Susan is the best!"
"Thanks Ashley for your wonderful review! We appreciate YOU and for choosing us to be your agent. Susan is the best!"
Bill Herbert
June 26, 2024
"Customer service used to be great with this office. Unfortunately that service is gone and they are unwilling to help with anything."
"Bill, Thanks so much for your wonderful review!"
kim Hicks
April 6, 2024
"Recently opened accounts with State Farm. Chandler Farmer is my agent & has been absolutely wonderful. He's always quick to respond, thorough & helped me get the best possible rates & discounts."
"Thank you Kim for your 5 star review. Chandler just celebrated his 1 year anniversary with us and we are so lucky to have him on our team. We appreciate your business and your trust in our agency. Patti"
Lady Libra
December 11, 2023
"I have been with State Farm for quite awhile and I don’t plan on going anywhere. My local team is Awesome! Kim Causby is my go to person there. She keeps everything in order for me. Kim will contact me and make suggestions when we are changing vehicles or need any changes to the policy. She even kept check on us when we were in a major accident. I truly love this type of rapport with my Agency! All of them there show concern. But Kim’s my Favorite!!! 😊"
"Thank you so much for your great review and your very kind words about Kimberly! She is fabulous!"
Bettina Hutchings
October 14, 2023
"Great job. Responds fast to all questions. I’m a long time home owners policy holder."
"Bettina, Thanks so much for your wonderful review and for being a "long time" customer! We appreciate your business! Patti"
Jim Mitchell
August 25, 2023
"Patti Souther-State Farm Insurance has been my agent since 1999. Patti and her team have always been there for our family! Three moves, six vehicles, three claims on my teenage daughters truck and even replacing our home's roof. I recently purchased a new truck and Kimberly took care of my insurance with no problems. I highly recommend Patti and her team to everyone. I have moved to Gainesville, GA from Loganville, GA and will continue to use the Patti Souther-State Farm Insurance Agency. Thank you Patti and team."
"Thanks so much for your wonderful review! We are so fortunate to have you and Cheryl in our State Farm family for all these years!"
Daniel Brock
July 18, 2023
"Patti and her staff are very professional and Patti goes out of her way to make your insurance experience very pleasant and explains it step by step"
"Welcome to our Agency! Jane was delighted to work with you! I am looking forward to meeting you! "
Laine Hunstein
May 15, 2023
"The Patti Souther State Farm agency is one of the best firms I have had the pleasure of knowing and representing us for our home/auto insurance. They are professional and efficient while at the same time very courteous and always available. Most of my dealings have been with Susan who is a definite asset. I would highly recommend Patti Souther and her staff for any insurance needs."
"Laine, thanks so much for your glorious review! Susan is fabulous and we appreciate your business with us so much! Patti"
Amber Kempner
May 3, 2023
"I have been reaching out to Patti Souther's office for the past several years and Kimberly is AMAZING. She is so accommodating and has walked me through understanding my insurance needs without ever pushing or overselling me. She is truly one of the best insurance agents I have ever worked with. I highly recommend working with Patti Souther and her staff."
"Oh my gosh! Thank you for your absolutely wonderful review! We appreciate your business and yes, Kimberly is fabulous!"