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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Krista V

June 27, 2026

5  out of  5
rating by Krista V
"State Farm, Souther Insurance always provides excellent customer service. The staff is friendly and helpful. I recently completed my renewal with John and he was very thorough."
We responded:
"Krista, Thanks so much for your business and your 5 star review!"
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Jeff Shaner

June 26, 2026

5  out of  5
rating by Jeff Shaner
"Changing insurance to SF was fantastically easy due to the knowledgeable team. Thanks again."
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Sam Harrison

June 25, 2026

5  out of  5
rating by Sam Harrison
"Patti Souther Insurance Agency provides outstanding service and goes above and beyond for their clients. The team is knowledgeable, professional, and always willing to take the time to explain coverage options. They make the insurance process simple and stress-free while ensuring you get the protection that best fits your needs. Their responsiveness, attention to detail, and genuine care for customers set them apart. If you're looking for an insurance agency you can trust, Patti Souther Insurance Agency is an excellent choice."
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Lauren S

June 22, 2026

5  out of  5
rating by Lauren S
"Jane Scott is a pleasure doing business with at Patti Souther State Farm! She took the time to explain all of my coverage options and finding the best policy for my needs and budget. I highly recommend her to anyone looking for an insurance agent they can trust."
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Brantley Wommack

June 18, 2026

5  out of  5
rating by Brantley Wommack
"John is a true professional. His calm demeanor and thorough explanations made changing my payment method easy. It’s people like John and Pattie that make me stay."
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Hannah Jordan

June 18, 2026

5  out of  5
rating by Hannah Jordan
"Patti Souther State Farm is the BEST!"
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Wayne Silman

June 18, 2026

5  out of  5
rating by Wayne Silman
"John Kinnison took my call and was Very Efficient In helping me…5 ⭐️⭐️⭐️⭐️⭐️"
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Rosemary Ojo

June 17, 2026

5  out of  5
rating by Rosemary Ojo
"Always happy to help 😊"
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Lee Crosby

June 15, 2026

5  out of  5
rating by Lee Crosby
"Great Experience"
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Jordan Berry

May 29, 2026

5  out of  5
rating by Jordan Berry
"I have car insurance and renters insurance with their office and they are great to work with. Very friendly staff as well"
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Deborah Brown

May 14, 2026

5  out of  5
rating by Deborah Brown
"Jane Scott is a pleasure to work with. Made the process easy and saved us money."
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Ginger Mcguffey

May 14, 2026

5  out of  5
rating by Ginger Mcguffey
"Kimberly Causby at Patti Souther - State Farm was great! Very friendly and helpful, And, saved us money on my daughter's car insurance! Thank you so much, Kim!"
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Keith Melton

May 13, 2026

5  out of  5
rating by Keith Melton
"Great service. Good people to do business with. Very affordable."
We responded:
"Thanks, Keith for your wonderful review!"
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Tracey Stotler

May 13, 2026

5  out of  5
rating by Tracey Stotler
"What a great experience we had this morning with Jane Scott, insurance account representative. We stopped with no appointment and were greeted with the up most care. Jane was very helpful and assured us she could make the experience a pleasant one. We had farmers insurance for 8 years and our coverage went up every year. We left feeling listened too and over joyed with the savings for better coverage. Thank you Jane for a great experience."
We responded:
"Tracey, we are so excited to have you as one of our newest customers! Thanks so much for your wonderful review!"
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Nancy Combs

May 12, 2026

5  out of  5
rating by Nancy Combs
"I have been a customer of Patti Souther, State Farm Insurance for the last 27 years. We own commercial as well as rental property in Georgia.
We also have car insurance through her. Since we do not live in Georgia, all of our insurance concerns are handled long distance. Patti and her staff have gone the extra mile in servicing our needs! Patti and her complete staff treat us like family and whatever concerns we have or services we need are handled promptly, They make us feel like we’re their number one priority. It would be a blessing if everyone I had to deal with were as conscious and caring!"
We responded:
"Nancy, thanks so much for your glorious review. "
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Rachel C

May 9, 2026

5  out of  5
rating by Rachel C
"Our agent, Kimberly, is always a pleasure to work with. Whether its getting quotes or updating policies as life changes she gets us the information we need in a timely manner so we can move on with our busy lives. There's always somebody to answer the phone at the agency whether its more information needed or if its time to make a payment! Great team at Patti Souther State Farm!!"
We responded:
"Rachel, we do have a great team! Thanks so much for your business "
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Chris Wilson

May 7, 2026

5  out of  5
rating by Chris Wilson
"Excellent people to work with if you need insurance. Highly recommend!"
We responded:
"Chris, thanks so much for your wonderful review!"
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Debbie

May 6, 2026

5  out of  5
rating by Debbie
"Kim Causby at Patti Souther State Farm Insurance is always very nice and so helpful."
We responded:
"Debbie, thanks so much for your 5 star review!"
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Gary Reynolds

May 6, 2026

5  out of  5
rating by Gary Reynolds
"Mrs.Blair is very knowledgeable and kind when presented with policy issues. Patti Souther State Farm is my go to for insurance needs!"
We responded:
"Gary, thanks so much for your business and your wonderful review!"
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Denetric Williams (DeeDee)

May 5, 2026

5  out of  5
rating by Denetric Williams (DeeDee)
"Everyone feels like family, and the service is always great."
We responded:
"Dee Dee, thanks for being in our State Farm Family and your 5 star review!"
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angela clark

May 5, 2026

5  out of  5
rating by angela clark
"Excellent service"
We responded:
"Angela, thanks so much for your 5 star review!"
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DH Terrell

May 1, 2026

5  out of  5
rating by DH Terrell
"Patti, Kim and thier entire team has provided me with homeowners, commercials, as well as renter's insurance over the last several years and I am well pleased with their excellent service. I highly recommend this agency for all of your insurance needs. Kudos for being a standard of excellence."
We responded:
"DH, asks so much for your wonderful review!"
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Hamid Shekarbakht

April 29, 2026

5  out of  5
rating by Hamid Shekarbakht
"Terrific service!"
We responded:
"Thanks so much for your 5 star review and welcome to our agency!"
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Kristen Stillwell

April 28, 2026

5  out of  5
rating by Kristen Stillwell
"I’ve had a great experience with Kim. She provides the kind of consistent, reliable service that gives you real peace of mind. She’s helpful, straightforward, and dependable—exactly what you want in an insurance agent."
We responded:
"Thanks Kristen for your wonderful 5 star review!"
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Devin Provost

April 23, 2026

5  out of  5
rating by Devin Provost
"Patti just helped me set up my first policy with Statefarm after doing some shopping around for my new vehicle. Very impressed with what they had to offer and it came out cheaper than my 13 year old vehicles policy with USAA. Can't wait to keep working with them!"
We responded:
"Thanks so much for your amazing 5 star review!"