Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of B Thassanee Gutter-Parker

B Thassanee Gutter-Parker

September 8, 2026

5  out of  5
rating by B Thassanee Gutter-Parker
"So very pleased to receive a prompt response and to get my insurance policies. Kimberly was Fantastic! Great service, professional and personable! Added bonus…great speaking to a live person!"
Profile photo of Robyn Spink

Robyn Spink

September 1, 2026

5  out of  5
rating by Robyn Spink
"We have been with State Farm for 30 years and this location is by far the best! Patti’s staff is amazing. We can always get in touch with them and ask any question. They are the best explaining and helping. Chandler does an amazing job working with us adjusting our coverage to make sure we always have the best rate! Everyone is always super nice which is great!"
Profile photo of Herb Vadney

Herb Vadney

August 18, 2026

5  out of  5
rating by Herb Vadney
"Kim was exceptional in reviewing our insurance needs and helping us make the necessary changes. I highly recommend Kim and the Patti Souther State Farm agency to anyone evaluating their insurance options."
Profile photo of Steven Williford

Steven Williford

August 17, 2026

5  out of  5
rating by Steven Williford
"Kimberly was very thorough going over the requested policy information and was able to save some money compared to the provider I was currently using. Highly recommend a quick phone call to see if they help you as well."
Profile photo of Shelli Chambers

Shelli Chambers

August 12, 2026

5  out of  5
rating by Shelli Chambers
"Jane was awesome very attentive and detailed with services available!"
Profile photo of Matt Rentfrow

Matt Rentfrow

August 5, 2026

5  out of  5
rating by Matt Rentfrow
"John was fantastic! Took his time to reach out to me and review my policy before it renewed and make some changes I needed. Very satisfied!"
Profile photo of timothy robinson

timothy robinson

July 31, 2026

5  out of  5
rating by timothy robinson
"Jane is great to work with! Very nice and informative."
Profile photo of Gary Robinson

Gary Robinson

July 31, 2026

5  out of  5
rating by Gary Robinson
"Professional and friendly! I recently switched my State Farm policies to this office and it’s been such a positive change."
Profile photo of Tyler Standridge

Tyler Standridge

July 28, 2026

5  out of  5
rating by Tyler Standridge
"Susan was awesome help and they made everything super easy for me"
Profile photo of Cassie Carter

Cassie Carter

July 28, 2026

5  out of  5
rating by Cassie Carter
"We have been with Patti Souther for more years than I can count, and we couldn’t be happier with the service we’ve received. We have multiple policies with them, and I truly can’t say enough good things about the entire team.

Kim, Jane, and Susie have always been incredibly helpful whenever we’ve needed to make changes or update our policies. They’re easy to reach, which is a rare and valuable quality these days. They always seem to be one step ahead—finding ways to save us money while keeping us informed and prepared for what’s ahead.

Their professionalism, knowledge, and genuine care have earned our trust over the years. At this point, we consider them family. We highly recommend Patti Souther and her amazing team to anyone looking for outstanding insurance service."
Profile photo of Chamris Cooper

Chamris Cooper

July 25, 2026

5  out of  5
rating by Chamris Cooper
"I always have a very professional and helpful experience. They are always willing to help and make sure I get the best price possible."
Profile photo of Shawn Stevens

Shawn Stevens

July 22, 2026

5  out of  5
rating by Shawn Stevens
"Patti Souther State Farm is top notch, amazing staff and coverage. I highly recommend them for all of your insurance needs."
Profile photo of Landon Ricks

Landon Ricks

July 17, 2026

5  out of  5
rating by Landon Ricks
"Amazing customer service!"
Profile photo of Krista V

Krista V

June 27, 2026

5  out of  5
rating by Krista V
"State Farm, Souther Insurance always provides excellent customer service. The staff is friendly and helpful. I recently completed my renewal with John and he was very thorough."
Profile photo of Jeff Shaner

Jeff Shaner

June 26, 2026

5  out of  5
rating by Jeff Shaner
"Changing insurance to SF was fantastically easy due to the knowledgeable team. Thanks again."
Profile photo of Sam Harrison

Sam Harrison

June 25, 2026

5  out of  5
rating by Sam Harrison
"Patti Souther Insurance Agency provides outstanding service and goes above and beyond for their clients. The team is knowledgeable, professional, and always willing to take the time to explain coverage options. They make the insurance process simple and stress-free while ensuring you get the protection that best fits your needs. Their responsiveness, attention to detail, and genuine care for customers set them apart. If you're looking for an insurance agency you can trust, Patti Souther Insurance Agency is an excellent choice."
Profile photo of Lauren S

Lauren S

June 22, 2026

5  out of  5
rating by Lauren S
"Jane Scott is a pleasure doing business with at Patti Souther State Farm! She took the time to explain all of my coverage options and finding the best policy for my needs and budget. I highly recommend her to anyone looking for an insurance agent they can trust."
Profile photo of Brantley Wommack

Brantley Wommack

June 18, 2026

5  out of  5
rating by Brantley Wommack
"John is a true professional. His calm demeanor and thorough explanations made changing my payment method easy. It’s people like John and Pattie that make me stay."
Profile photo of Hannah Jordan

Hannah Jordan

June 18, 2026

5  out of  5
rating by Hannah Jordan
"Patti Souther State Farm is the BEST!"
Profile photo of Wayne Silman

Wayne Silman

June 18, 2026

5  out of  5
rating by Wayne Silman
"John Kinnison took my call and was Very Efficient In helping me…5 ⭐️⭐️⭐️⭐️⭐️"
Profile photo of Rosemary Ojo

Rosemary Ojo

June 17, 2026

5  out of  5
rating by Rosemary Ojo
"Always happy to help 😊"
Profile photo of Lee Crosby

Lee Crosby

June 15, 2026

5  out of  5
rating by Lee Crosby
"Great Experience"
Profile photo of Jordan Berry

Jordan Berry

May 29, 2026

5  out of  5
rating by Jordan Berry
"I have car insurance and renters insurance with their office and they are great to work with. Very friendly staff as well"
Profile photo of Deborah Brown

Deborah Brown

May 14, 2026

5  out of  5
rating by Deborah Brown
"Jane Scott is a pleasure to work with. Made the process easy and saved us money."
Profile photo of Ginger Mcguffey

Ginger Mcguffey

May 14, 2026

5  out of  5
rating by Ginger Mcguffey
"Kimberly Causby at Patti Souther - State Farm was great! Very friendly and helpful, And, saved us money on my daughter's car insurance! Thank you so much, Kim!"